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Why smart businesses need smart IT partners to grow? and how to Get IT Right

Smart businesses know that change is the only constant in today’s fast-paced world. ‘Keep up or get left out’ is the new mantra for success. In the logistics scenario too, innumerable examples exist of established companies who simply overlooked the technological revolution sweeping across the globe. On the other hand, global giants like Lufthansa, DHL and FedEx, have used technology to their advantage to trigger and sustain growth over the years and to help them sail through recessionary phases.

No business today can even think of surviving without razor sharp cutting-edge technology empowering its growth. The message is clear: IT systems have emerged as the single-most important drivers of business value. Of course, forward moving smart businesses already know this. The trick, however, lies in choosing the right IT partner.

The right IT partner will offer business process expertise and have a proven track record of implementing knowledge-driven, time-tested and mature IT solutions that can effectively give a boost to an organisation’s objectives. To achieve this, an IT partner must display exacting standards of quality, know-how, reliability, innovation and creativity.

The right partner will understand the market requirements and keep pace by providing upgraded solutions that are in sync with changing business processes.

The trend today is of web-based, comprehensive, modular, enterprise level applications, so the right IT partner will offer you a single window that combines all the operations and functions of a Logistics Service Provider (LSP) into one integrated system. And that’s where a deep understanding of your business comes into play. Your potential partner has to know what your business is about. Go with a partner who has spent as much, if not more, time in understanding the demands and challenges of your business.

No matter where you stand in the logistics chain whether you are an exporter, importer, Custom House Agent/Customs Broker, freight forwarder, NVOCC, 3PL provider, IATA cargo agent, etc you will experience a true boost in productivity and operational efficiency with the right IT solutions delivered by a partner who cares about your business, simplifies your operations and delivers enhanced management control, revenue realization and accurate international trade documentation to users.

Take the time to find out if your potential partner is well-versed with concepts like Freight Forwarding, Documentation, Consolidation, Track & Trace, Supply Chain Integration, Warehouse Management, Container Management, Customer Relationship Management (CRM), Billing & Financial Accounts, Purchase Order Management, Customs Broking (Clearing), Alerts & Notification, Integration with corporate website, etc.

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