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Case Study

AV Global Increased Productivity & Customer Service by Integrating Operations

AV Global (AVG) is a leading total logistics service provider with presence all over India. The company was incorporated in 2007 by promoters having vast experience of several decades in providing logistics service including Freight forwarding, Warehousing and Distribution and clearance of cargo. Today AVG is rated as one of the best total logistics service provider in the trade and has won awards at national level.

AVG’s mission is to help its customers achieve their business goals by managing their operations efficiently and exchange information with the supply chain. AVG was in search of a solution that would help them in their mission and at the same time accelerate their growth. Competition is extremely high in the logistics sector. Price and customer service have traditionally been the major factors in securing and maintaining business relationships, but AVG also wanted to provide greater value to its customers by acting as a strategic partner, providing knowledge-based services. Specifically, the company wanted to improve quality, accuracy and productivity.

“Our goal is to achieve total customer satisfaction by offering highest service quality, consistently delivering customized logistic solutions with the objective to exceed customer expectations. We recommend Logi-sys to other logistics companies, particularly those who handle large volumes at multi locations across locations.”
Mr. Vijay Mehta, MD

Logistic Integrators Achieved End-to-End Integration of Business Processes to Drive Growth

The study focuses on the adoption of technology by a first generation logistics  company, Logistic Integrators (I) private limited (LIPL). The company operates in the niche market of Freight Forwarding - Import consol and handles Exports nominated by Overseas Partners and Indian shippers. Having presence in the major metros of India and plans to expand to locations across the country, LIPL were in search of a solution that would integrate their operations and provide the necessary tools for profitable business growth. Selecting the right system was critical to their business as it would be the key influencing factor in not only their growth but also their competitiveness. The focus was on a system that would meet their current requirements and at the same time be flexible enough to adapt to their growing business eeds. LIPL was keen to partner with a technology vendor who had the requisite technological capabilities and domain expertise.

“ Logi-Sys has streamlined our entire operations and has enabled us to focus on the Business Development, with both macro and micro visibility across the country. The sophisticated business tools help in developing effective Business plans and ensure deliverables within time line to the customers.”
Mr. Sunil Krishnan, CEO & MD

LP Group Improved Productivity, Visibility & Shipment Delivery Times with Logi-Sys

Lladhar Pasoo (LP Group) is a leading international logistics service provider,incorporated in the year 1919 with the objective of providing its clients quality services. Over the years LP Group has evolved into an organization with a unique blend of international freight forwarding, CHA , Port Handling & Stevedoring Container Freight Station, Transportation andWarehousing backed by latest I.T initiatives enabling itto handle large and complex assignments. Witha complete customer focus and a strong work ethic environmentLP Group has been providing clients around the globe with a complete range of customs and logistics services. These include international freight forwarding, Customs brokerage, warehousing and distribution. The company’s employees work out of offices located in major port cities and border across India. It providesit service to several large and medium companies for both inbound and outbound shipments. Iladhar Pasoo (LP Group) is a leading international logistics service provider,incorporated in the year 1919 with the objective of providing its clients quality services. Over the years LP Group has evolved into an organization with a unique blend of international freight forwarding, CHA , Port Handling & Stevedoring Container Freight Station, Transportation andWarehousing backed by latest I.T initiatives enabling itto handle large and complex assignments. Witha complete customer focus and a strong work ethic environmentLP Group has been providing clients around the globe with a complete range of customs and logistics services. These include international freight forwarding, Customs brokerage, warehousing and distribution. The company’s employees work out of offices located in major port cities and border across India. It providesit service to several large and medium companies for both inbound and outbound shipments.

Known for its rapid, dependable services, LP Group is continually re-aligningits comprehensive offering and deploying the most advanced technology to ensure it meets the rapidly changing regulatory and business critical requirements that importers and exporters face each day. A key part of LP Group’s success is its commitment to leverage technologyto speed processes and improve accuracy and efficiency.

“Logi-Sys can provide real insight into understanding gaps and bottlenecks in logistics processes. As leading service providers, it’s particularly important that we identify any bottlenecks and inefficient processes. Logi-Sys provides seamless integration between the different logistics processand we believe itwill have a significant impact on our productivity and efficiency."
Mr. Zubin Shah , MD

Bhagwati Shipping Streamlined Accounting Operations with Visual Accounts

Bhagwati Shipping commenced business operations in November 1983 as a proprietorship and was, later on, in 1996 incorporated as a Private Limited Company. Bhagwati Shipping Pvt. Ltd, a CHA organization has, over a period of time acquired expertise in providing door to door logistics solutions.

Bhagwati Shipping was already using Visual IMPEX for their Customs clearance operations and was looking to streamline their accounting process. They were doing accounting manually and then later on through Tally. They felt, Tally had a limited scope and was unsuitable for the type of operations of the business. This is the time the decided to approach Softlink for a demonstration of Visual Accounts, the financial accounting software designed special for Customs Clearing and freight forwarding activities.

 

“We were using a system that was not designed to handle the specific needs of the industry. It was at this point time that we opted for Softlink's product and found it to be very much suitable for our needs. Visual Accounts not only met our business needs it helped streamline the information flow and introduce controls via the system, hitherto not possible.”
Mr. Hemant Sonar, Founding Director, Bhagwati Shipping

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